Netlogic IDX


Background:

Netlogic IDX is a software company specializedin Call Center applications, and Telephony applications.
We provide our clients from various vertical industries with Interactive Voice Response (IVR) systems, call recording and quality monitoring, call centers applications and services, unified messaging and others. At Netlogic IDX we consider ourselves to be the IT partner of our clients. Netlogic IDX has served a wide range of clients; governmental, Banks, Telecom, NGO’s, and Commercial.

Company Products, Services and Specialty:

i-Bill Call Accounting System
I-Bill Call Accounting is a web-based solution that helps organizations monitor telecom usage well as controlling telecom spending.
i-Listen Call Recording System:is a powerful & intelligent call recording system (for analogue, digital, and VOIP) that you can completely rely on for quality assurance, performance monitoring and security.
i-Queue Call Center Management :is Inbound Call center software that distributes calls based on specific rules and queues calls when there are no available agents, with the ability to generate historical reports and Live Dashboard.
i-Tell IVR System :is an Inbound/Outbound IVR ( interactive voice response ) telephony system, which enables people to interact with a database to acquire information from or enter data into the database using DTMF throw a touch –tone telephone.
I-Send :is a very easy way of sending bulk SMS.
Supports: CISCO , Avaya, IP Office, Panasonic ,Alcatel , Nortel, SIP, Mitel ……etc

Contact Info:

Company Name: Netlogic IDX

Contact Persons: Ahmed Yousef

Contact Person Email: amansour@infodyna.com

Contact Person Mobile: 01068831871

Contact Person Title: General Manager

Company Telephone Number: 33354159 - 33354189

Company Fax Number: 33354159

Company Address: 13 El Hekmat square ( midan)off El Hussein Street Near Nadi El Saaed Mohandessin

Company Email: eesmat@infodyna.com

Company Website :www.infodyna.com